In fact, the USPTO had only one concern that caused them to reject the application – the examiner was under the impression that Brownstone was a "term of art in the nanny industry. The problem was solved when I spoke directly with the examiner and cleared it up. But it just goes to show you that predicting the response of a USPTO examiner is shaky business. Applications fall on examiners' desks in piles and examiners have little time to mull the details. They are likely to raise the first objection that pops into their heads regarding the application whether, in hindsight, it is reasonable or not. And even a small question can hold up an application and cause an office action.
That's why you need an attorney who stays on the job throughout the process and doesn't just "file and run". Brownstone Nannies was approved for registration and will soon be a registered mark. Call me at (973) 376-8585 regarding your trademark and I will help you deal with the USPTO.